When the city of Clearwater came to us to help source furniture and help design one of their executive suites we were flattered; we were also not expecting the number of trials and tribulations that came with the process.  This post is about the possible “problems” that arise in the furniture industry.

 

First Step We Take When Designing an Executive Suite:

Listen to the customers needs.  We gather as much information about the project; down to the paint color; carpet or hardwood color.  This process includes gathering photos of the office as it exists today and listening to what the client needs.

 

Second Step: make recommendations

Based on the information we gather through conversation and email with our clients we go through with making recommendations of specific products.  This process is not expected to be our final recommendations; rather we take this step to start narrowing down the research.

 

Review Feedback and create a vision board:

At this point int he process we make a recommendation like this one:

Executive Office Suite Coastal Theme

 

As you work through the final changes and alterations the process can take a few days or a few weeks, depending on how quickly the client needs the furnishings and how quickly they can get approvals from their purchasing department.  In the Clearwater case the problem came in because between the time we actually completed the vision board and got signed-off on the project many of the one-of-a-kind items were no longer available.  Whenever something like that happens it always disheartening because as a service we don’t bill our clients by the hour, like most interior design/decorating firms; we make back our investment in time by sourcing the actual products for the client.  When a plan goes south by virtue of missing items, it always risks the entire project… making a big loss for us.

Nonetheless, in the City of Clearwater example we were able to source out alternatives and the client is very pleased with their project!

If we can help you source and design your next executive office suite, give us a call toll free 866.794.8861 x 3.  We are here to provide you excellent customer service and most importantly top quality furniture!

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